Frequently Asked Questions

TES has been operating throughout the South Island since 2017. We started by offering basic Sound and Lighting services to small music events and school formals, and have grown significantly over the years, particularly expanding into live streaming and virtual events during the early 2020s. We began North Island operations with the acquisition of Auckland based AV Events in early 2025

TES is based in Woolston, Christchurch and Mt Wellington, Auckland. While our bases are in Christchurch & Auckland, we provide services throughout the whole of New Zealand.

We are a full-service AV Production company that has experienced exponential growth into corporate, touring, and festivals markets. Our journey began with small music events and school formals, but we’ve evolved to handle complex productions across multiple industries including corporate events, concerts, festivals, and virtual events.

TES operates with a team of 25 full-time technical staff, along with a roster of skilled contractors and casual staff. Our team includes specialist technicians in Lighting, Audio, Staging, AudioVisual, and Rigging, allowing us to handle diverse and complex event requirements.

We provide services throughout the whole of New Zealand, with our bases in Christchurch & Auckland. Our comprehensive warehouse facility, trucking fleet and experienced team allow us to travel and provide services across the region.

Our attention to detail and attitude of going the extra mile sets us apart. We focus on building fantastic relationships throughout the event industry and producing seamless events for our clients. Everything we do from start to finish is done with the client experience at the forefront. We offer complete production packages tailored to specific event needs, backed by our diverse team specialities and comprehensive warehouse facility. We see ourselves as a AV production partner for our clients, rather than just being a supplier.

TES handles a comprehensive range of events including:

• Corporate Events
• Theatre & Productions
• Concerts, Touring & Festivals
• Balls, Formals & Dinners
• Conferences & Seminars
• Hybrid & Virtual Events
• Weddings

Yes, corporate events are a major part of our business. We provide complete technical solutions for corporate functions, product launches, conferences, seminars, and other business events. Our corporate AV specialities allow us to deliver professional, seamless experiences that enhance your business objectives.

Absolutely. We have significant experience in the touring and festivals market, with specialist technicians in audio, lighting, staging, and rigging. Our team is well-equipped to handle the complex technical requirements of concerts and festivals, from intimate venues to large-scale outdoor events.

Yes, we provide technical services for weddings including lighting, audio, and staging solutions. We understand that your wedding day is special and work to create the perfect atmosphere with professional technical support that enhances your celebration.

Theatre and productions are one of our core specialities. We provide both event services and permanent installation solutions for theatre venues. Our team has the expertise to handle the complex technical requirements of theatrical productions, from lighting design to audio systems and staging.

Yes, we pivoted into live streaming and virtual events during the early 2020s and have developed significant expertise in this area. We can manage hybrid events that combine in-person and virtual audiences, as well as fully virtual events with professional streaming capabilities.

Conferences and seminars are a key part of our corporate event services. We provide complete technical solutions including audio systems, video displays, lighting, and live streaming capabilities to ensure your message is delivered clearly and professionally to all attendees.

We offer comprehensive equipment hire across multiple categories:

• Lighting equipment
• Audio systems
• Video production equipment
• LED Screen
• Live streaming technology
• Staging and rigging solutions
• Broadcast equipment
• Networking solutions

Yes, lighting is one of our core specialities. We have specialist lighting technicians and a comprehensive range of lighting equipment suitable for everything from intimate events to large-scale productions. Our lighting solutions can create the perfect atmosphere for any event.

We provide professional audio systems for events of all sizes. Our audio specialists can design and implement sound solutions that ensure clear, high-quality audio delivery whether you’re hosting a small corporate meeting or a large festival. Our equipment ranges from basic PA systems to complex multi-zone audio installations.

Yes, we offer comprehensive video production services including LED Screen, cameras, screens, projectors, and video switching equipment. Our video specialists can handle everything from simple presentations to complex multi-camera productions with live switching and recording capabilities.

Live streaming is one of our key growth areas. We developed significant expertise in this field during the early 2020s and can provide professional live streaming solutions for events of all types. We can stream to multiple platforms simultaneously and integrate live streaming with hybrid event formats.

We have specialist technicians in staging and rigging who can provide safe, professional solutions for events requiring elevated platforms, trussing, or complex rigging systems. Our staging solutions range from simple platforms to complex multi-level staging systems.

Yes, we provide broadcast-quality services for events that require television or professional video production standards. Our broadcast specialists can handle complex productions with multiple cameras, professional switching, and broadcast-standard output.

We offer networking solutions to support the technical infrastructure of modern events. This includes internet connectivity, network switching, and the technical backbone required for live streaming, hybrid events, and complex AV systems. This also includes large scale site networking and payment networks for festivals

Yes, we offer integrated venue systems and permanent installations across multiple sectors. Our installation solutions are designed to provide venues with professional, user friendly, reliable technical systems that can be used for ongoing events and activities.

We provide installation solutions for:

• Corporate offices and facilities
• Theatre and production venues
• Educational institutions
• Places of worship
• Hospitality venues

Yes, we install integrated AV systems in corporate environments including boardrooms, conference facilities, presentation spaces, and multi-purpose areas. Our corporate installations are designed to enhance business communications and presentations.

Theatre installations are one of our specialities. We design and install comprehensive technical systems for theatre venues including lighting control systems, audio systems, staging infrastructure, and rigging systems.

Yes, we work with educational institutions to install AV systems in classrooms, lecture halls, auditoriums, and multi-purpose spaces. Our education installations are designed to enhance learning environments and support modern teaching methods.

We provide installation solutions for churches and other places of worship, including audio systems, lighting, and video capabilities that enhance worship services and community events while respecting the unique requirements of these venues.

Yes, we work with hotels, restaurants, event venues, and other hospitality businesses to install technical systems that support their events and enhance guest experiences. Our hospitality installations are designed for reliability and ease of use.

Yes, design and consultancy is one of our core services. Our team can design complete technical solutions tailored to your specific event needs, venue requirements, and objectives.

Our consultancy services include technical advice, system design, venue assessment, equipment recommendations, and strategic planning for events and installations. We work with clients to understand their needs and develop optimal technical solutions.

Absolutely. We offer complete production packages tailored to specific event needs. Our team can work with you from the initial concept through to event delivery, handling all technical aspects and coordinating with other vendors as needed.

Yes, our experienced team provides expert technical advice on all aspects of event production and venue installations. We can advise on equipment selection, system design, venue suitability, and technical requirements for your specific needs.

Our design process includes consultation to understand your requirements, site assessment, system design, equipment specification, installation planning, and ongoing support. We ensure that every aspect of the technical solution is carefully planned and executed.

Our process starts with understanding your requirements through consultation. We then assess your venue and needs, design appropriate technical solutions, provide detailed quotes, and coordinate all aspects of setup, operation, and breakdown. Throughout the process, we maintain close communication to ensure everything meets your expectations.

We recommend booking as early as possible, especially for large events or during busy periods. Early booking allows us to provide the best equipment options and ensures our team is available for your event. However, we can often accommodate shorter notice bookings depending on availability.

We need details about your event including date, venue, expected attendance, type of event, specific technical requirements, and your objectives. The more information you can provide about your vision and requirements, the better we can tailor our services to meet your needs.

Yes, site visits are an important part of our service. We assess venues to understand the technical requirements, identify any challenges, and ensure our proposed solutions will work effectively in your specific space. We also have experience working in many of New Zealand’s main venues.

Our experienced team handles all aspects of setup and breakdown. We arrive with sufficient time to properly install and test all equipment, and we coordinate breakdown to minimise disruption. Our attention to detail ensures smooth setup and packdown processes.

On event day, our technical team is present to operate equipment, monitor systems, and handle any technical requirements that arise. We ensure everything runs smoothly so you can focus on your event and guests.

Our pricing is based on the specific requirements of your event including equipment needed, duration, complexity, venue requirements, and staffing needs. We provide detailed quotes that clearly outline all costs so you understand exactly what’s included.

Yes, we offer complete production packages tailored to specific event needs. These packages can be more cost-effective than hiring individual components and ensure all technical elements work together seamlessly.

Our pricing typically includes equipment, delivery, setup, operation during the event, breakdown, and technical support. We provide transparent pricing with clear details of what’s included so there are no surprises.

We provide comprehensive quotes that include all standard costs. Additional costs might arise for special requirements, venue-specific challenges, or changes to the original scope. We always discuss any potential additional costs upfront.

Yes, we provide detailed quotes for all services. Our quotes clearly outline equipment, services, timing, and costs so you can make informed decisions about your event technical requirements.

We work with flexible payment terms depending on the size and nature of your event. We’ll discuss payment arrangements during the quoting process to find terms that work for your organisation.

We provide installation solutions for:

• Lighting design and operation
• Audio engineering and systems
• Staging and rigging
• AudioVisual systems
• Video production
• Live streaming and broadcast
• Networking and technical infrastructure

Yes, our team includes qualified and experienced technicians with relevant certifications and extensive practical experience. We maintain high standards of technical competency across all our speciality areas.

We have significant experience with complex events across corporate, touring, festivals, and production markets. Our diverse team specialities and comprehensive equipment inventory allow us to handle technically challenging events with confidence.

Our experienced team anticipates potential challenges and develops contingency plans. We carry backup equipment and have the expertise to quickly resolve technical issues if they arise. Our attention to detail and thorough preparation minimize the likelihood of problems.

We maintain backup equipment for critical systems and have experienced technicians who can quickly implement alternative solutions if needed. Our comprehensive inventory and skilled team provide multiple layers of redundancy for important events.

Yes, we offer equipment sales in addition to our hire services. This allows us to provide complete solutions whether you need equipment for a single event or want to invest in your own technical infrastructure.

We work with professional-grade equipment from leading manufacturers in the audio, lighting, video, and staging industries. Our equipment selection focuses on reliability, performance, and industry-standard compatibility.

Absolutely. Our technical expertise allows us to recommend the most appropriate equipment for your specific needs, budget, and intended use. We can guide you through equipment selection to ensure you get the best value and performance.

Yes, we provide ongoing support for equipment we sell including technical advice, maintenance guidance, and assistance with system optimization. Our relationship with clients extends beyond the initial sale.

Integrated venue systems are permanent installations that provide venues with comprehensive technical capabilities. These systems are designed for easy ongoing use and can include audio, lighting, video, and control systems that are permanently installed and optimised for the venue.

We developed significant expertise in virtual events during the early 2020s when demand for these services grew rapidly. We have the technical knowledge and equipment to produce professional virtual events that engage audiences effectively.

Hybrid events combine in-person and virtual audiences, requiring specialised technical solutions. We can manage the complex requirements of hybrid events including live streaming, audience interaction, and ensuring both in-person and virtual attendees have excellent experiences.

We work with various streaming platforms and can adapt our services to work with your preferred platform or recommend the most suitable option for your needs. Our technical flexibility allows us to integrate with different systems and platforms.

Yes, we can simultaneously stream to multiple platforms, allowing you to reach audiences across different channels. This capability is particularly valuable for events that want to maximize their reach and engagement.

Virtual events require reliable internet connectivity, professional cameras, audio systems, lighting, and streaming equipment. We handle all technical aspects and can advise on venue requirements to ensure successful virtual event delivery.

We are committed to sustainable practices in our operations and can work with clients to minimise the environmental impact of their events. This includes efficient equipment use, responsible logistics, and supporting sustainable event practices.

We focus on efficient equipment use, optimized logistics to reduce travel, and working with clients to implement sustainable event practices. Our local bases in Christchurch & Auckland help us minimise travel requirements for events in both North and South Island’s.

Our core values include attention to detail, going the extra mile for clients, building fantastic relationships throughout the event industry, and ensuring the client experience is at the forefront of everything we do. We believe in producing seamless events that exceed expectations.

You can get a quote by contacting us through our website, phone, or email. We offer free consultations where we discuss your requirements and provide detailed quotes tailored to your specific needs.

You can contact us through multiple channels including our website contact form, phone, or email. We’re responsive to inquiries and aim to provide quick, helpful responses to all questions.

Yes, we offer free consultations where we discuss your event requirements, assess your needs, and provide expert advice on technical solutions. This consultation helps us understand your vision and develop appropriate recommendations.

We aim to respond to inquiries promptly, typically within one business day. For urgent requirements, we can often provide faster responses to help you meet tight deadlines.